Phone Numbers for Assistance
- Dial 211
- PCHS: (253) 798-4328
Pierce County Human Services (PCHS)
The Energy Assistance Program (EAP) pays heating bills directly to utility companies for eligible applicants. Payments are based on eligible household’s fuel usage for the past 12 months and income.
If your power is off call 253-798-3590 and leave a message. Staff will call you back to make an appointment.
Please call 253-798-4328 if you would like to:
- Check the status of an application you mailed in;
- Check the status of your online application; or
- If you have received your LIHEAP benefit and now have a balance due, you can call and add yourself to the 2nd Assistance list.
Eligibility
- Eligible applicants must reside in Pierce County outside of the City of Tacoma, provide social security cards, a photo ID, and documents to verify your address and income. Applicants must also meet the below 2023-2024 guidelines to receive assistance:
If you need assistance in making your electricity bill please call the Pierce County Office to make an appointment. Please don’t wait until your power is disrupted.
Appointments & Applications
P.C.H.S. would like us to remind our customers that your application may take up to 2 months or more to review, and that submission of an application does not guarantee eligibility for assistance.
For appointments and applications, please call (253) 798-4328. For questions or other translations, please call 253-798-4400.
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Additional Resources
- Associated Ministries 253-383-3056
- St. Francis House 253-770-6991
- Pink Fund (For Customers Undergoing Treatment for Breast Cancer) Pink Fund Financial Assistance Pre-Qualification – The Pink Fund
- Helping Hand House 253-848-6096
- Pierce County Human Services (LIHEAP: If you’ve been disconnected) 253-798-3590
- Puyallup Tribe 253-573-7989
- Rainier View Church 253-537-0757
- Salvation Army 253-572-8452
- Also, Call your local Temple, Church, Ministry, or Mosque for help.
Additional Resources for Veterans
- Salute, Inc. (For Veterans) Financial Assistance Application – Salute, Inc. (saluteinc.org)
- Operation Homefront (For Service Members and Veterans) Critical Financial Assistance – Operation Homefront
- Support The Enlisted Project (STEP) 1-877-264-3968 or Critical Financial Assistance – Operation Homefront
- Helping Hands for Freedom 602-845-1390 or Contact Helping Hands for Freedom | Helping Hands For Freedom